Guam Community College's Hospitality & Tourism Management Program at Simon Sanchez High School is a Career & Technical Education program within the SSHS Tourism Academy. The academy includes the ProStart culinary foodservice program. 🍍
Mission Statement: Guam Community College is a leader in career and technical workforce development, providing the highest quality, student-centered education and job training for Micronesia.
The mission of the SSHS Tourism Academy is to prepare students for college and career in a respectful environment by practicing hospitality through teamwork, excellence, and professionalism. 🍍
(Note: this logo was designed by the late Paul Parvin, GCC VisCom instructor; it depicts Simon Sanchez's shark mascot and the pineapple which is the international symbol of hospitality).
(Note: this logo was designed by the late Paul Parvin, GCC VisCom instructor; it depicts Simon Sanchez's shark mascot and the pineapple which is the international symbol of hospitality).
Contact Information:
Eric Chong, CHA, CHE, CRDE, CGSP Professor, Hospitality & Tourism Guam Community College P.O. Box 23069 GMF Barrigada, GU 96921 USA; Tel: 671.653-2313 email: [email protected] |
Student Leaning Outcomes (SLOs)
Program SLOs:
HTMP1A SLOs:
HTMP2B SLOs:
HTMP3A SLOs:
Program SLOs:
- Perform basic skills in hotel operations.
- Describe the importance of the hospitality and tourism industry to the economy.
- Demonstrate professionalism and career planning skills.
HTMP1A SLOs:
- Describe the main components of the hospitality, tourism, and travel industry.
- Demonstrate guest relations skills and explain the need for a hospitality attitude.
- Discuss the history, organizational structures and contemporary issues in the hospitality and travel industry.
- Identify career opportunities in the hospitality, tourism, and travel industry.
- Utilize data to assess the guests’ wants and needs.
- Apply the accepted protocol for resolving guest complaints.
- Design a customer service campaign that appeals to the wants and needs of a guest.
- Explain the importance of tourism in the economy.
- Discuss the components of a tourism system.
- Create a tourism marketing program for Guam.
HTMP2B SLOs:
- Describe the role and function of a meeting planner.
- Identify the legal and ethical responsibilities of a meeting planner.
- Create a project management plan for meeting, exhibition, event, and convention (MEEC).
HTMP3A SLOs:
- Identify fundamental supervisory responsibilities.
- Describe how supervisors work with the human resources department to recruit new employees.
- Distinguish coaching from counseling and disciplining.
- Describe issues supervisors should be aware of as they assume the role of team leader.