Reminder: Latest work always at top of your page.
Always include the questions before your answers.
Don't forget to publish your completed work.
Always include the questions before your answers.
Don't forget to publish your completed work.
April 22, 2024 "Be A Tourist" field trip reflections
Good job, everyone, for a successful field trip on Friday, April 19, 2024. Our itinerary is below:
Two Lovers' Point, War in the Pacific museum, Emerald Valley, Asan Bay Overlook, Adelup, Ft. Apugan, Latte Park, Plaza de Espana, and South Pacific Memorial Park.
In your reflections page, copy and paste the questions below and answer them. Please include a title for your reflection and add photos.
1. From a tourist's perspective, what do you consider are Guam's strengths and weaknesses in our tourism product? Explain, in relations to what you saw at the various scenic and historic sites, how Guam rate as a tourist destination and what areas of improvements does Guam need?
2. What was your favorite site? Why? Were there any surprises?
3. Which were the sites you visited for the first time?
4. Where did you present? How did you do?
5. What did you enjoy most about this field trip?
6. What changes would you make if you were to do this again?
Due date: Friday, April 26, 2024
April 15, 2024 Classroom environment survey
In your Reflections page, write a paragraph about your classroom environment - how do you feel about the classroom vibes: respect, cooperation, openness, freedom to speak your mind with no judgment, sense of togetherness, orderliness, etc.
Due date: 4/16/24 5 p.m.
April 1, 2024 Submit your health certificate (unless you are not 16 by June 1) and your career portfolio with at least 3 evidence, updated resume, and Goals page.
Feb 27, 2024 15 customer service techniques for delivering great service
In your assignments page, write the 15 customer service techniques and then describe what they mean in your own words.
Page 92 Table 5.1
Due date: Feb 29, 2024
Feb 19, 2024 Chapter 1 Introduction to Customer Service
In your Assignments page, answer the following questions from the Lopesan Group case study (pages 16-19):
(copy and paste these questions before you answer them).
1. What strategies or techniques are used by the Lopesan hotels and resorts to provide excellent customer service?
2. Why is the Lopesan hotels and resorts unique and special? Name the things that they are doing that set them apart from their competition.
Due date: 2/23/24
2024 Freshmen Recruitment reflections
In your HTMP1 Reflections page, write 3 paragraphs (What? So What? Now What?), include a photo and title. Your latest work must always be on top.
Due: Feb 8, 2024
Good job, everyone, for a successful field trip on Friday, April 19, 2024. Our itinerary is below:
Two Lovers' Point, War in the Pacific museum, Emerald Valley, Asan Bay Overlook, Adelup, Ft. Apugan, Latte Park, Plaza de Espana, and South Pacific Memorial Park.
In your reflections page, copy and paste the questions below and answer them. Please include a title for your reflection and add photos.
1. From a tourist's perspective, what do you consider are Guam's strengths and weaknesses in our tourism product? Explain, in relations to what you saw at the various scenic and historic sites, how Guam rate as a tourist destination and what areas of improvements does Guam need?
2. What was your favorite site? Why? Were there any surprises?
3. Which were the sites you visited for the first time?
4. Where did you present? How did you do?
5. What did you enjoy most about this field trip?
6. What changes would you make if you were to do this again?
Due date: Friday, April 26, 2024
April 15, 2024 Classroom environment survey
In your Reflections page, write a paragraph about your classroom environment - how do you feel about the classroom vibes: respect, cooperation, openness, freedom to speak your mind with no judgment, sense of togetherness, orderliness, etc.
Due date: 4/16/24 5 p.m.
April 1, 2024 Submit your health certificate (unless you are not 16 by June 1) and your career portfolio with at least 3 evidence, updated resume, and Goals page.
Feb 27, 2024 15 customer service techniques for delivering great service
In your assignments page, write the 15 customer service techniques and then describe what they mean in your own words.
Page 92 Table 5.1
Due date: Feb 29, 2024
Feb 19, 2024 Chapter 1 Introduction to Customer Service
In your Assignments page, answer the following questions from the Lopesan Group case study (pages 16-19):
(copy and paste these questions before you answer them).
1. What strategies or techniques are used by the Lopesan hotels and resorts to provide excellent customer service?
2. Why is the Lopesan hotels and resorts unique and special? Name the things that they are doing that set them apart from their competition.
Due date: 2/23/24
2024 Freshmen Recruitment reflections
In your HTMP1 Reflections page, write 3 paragraphs (What? So What? Now What?), include a photo and title. Your latest work must always be on top.
Due: Feb 8, 2024
11/16/23 Presentation by CTE Counselor, Ms. Oliveros
1. Send a thank you email to [email protected] with a copy to [email protected] within 24 hours. Email should contain a subject line "Thank you", a greeting "Hafa Adai Ms. O", at least two paragraphs, and concluding with "Respectfully", and your name below that.
2. Then write a reaction in your Google Site HIMP1 Reactions page to include a title, a photo, and two paragraphs (1. what did I learn? 2. My reaction to the presentation). This is due 48 hours after the presentation.
10/12/23 Everfi Financial Literacy
There are seven modules. Must pass all seven modules to earn your certification.
Due date: 11/3/23
9/22/23 Segments of Hospitality Industry
In your HTMP1 Assignments page, list examples for the five segments, use names and images:
1. Travel/Transportation: 2 airlines, 1 bus company, 1 taxi company, and 1 car rental agency
2. Lodging/hotels: list 1 chain hotel and 1 independent hotel
3. Tourism: 1 tour operator, Guam Visitors Bureau
4. Recreation: shopping mall, marine sports, dinner shows, etc.
5. Food & Beverage: 1 fast food chain, 1 local full service restaurant
Due date: October 2, 2023
Expectations when we have a guest speaker:
1. within 24 hours, send a thank you email to guest speaker with a cc to me (I will provide guest speaker's email address).
1a. use the proper email format, have a subject line, salutation, at least two paragraphs, email signature (Respectfully, and your name).
2. within 48 hours, do a reaction in your Google Site reactions page: have a title and date, two paragraphs (what I learned and what is your reaction to guest speaker), add a photo, publish and share with me.
Create your Google site with the following five pages (be creative, make it attractive and professional looking, add photographs):
Due date: Sep 8, 2023 - email your link to [email protected]
**NOTE: Choose one Guam scenery for your header in at least one of your pages
Home: include the following:
1. "Hafa Adai,"
2. a head shot photo,
3. an acrostic of your first name with your traits or characteristics (see list of adjectives),
4. your favorite quote (use Google images, include name of author of quote),
5. a pineapple image with the definition of hospitality.
6. photos of you in your activities (either in a slide show or gallery),
(Note: use only your first name, no last name - for your protection, do not disclose personal information)
Goals: include the following:
A. 1. Short-term goal (before graduation),
Use this template (copy and paste):
I will graduate from Simon Sanchez High School with a High School Diploma in June, 2026, with a ___ g.p.a. or better and also earn a GCC Certificate of Mastery in Hospitality & Tourism Management Program.
I plan to complete 180 hours of work experience in a hotel or restaurant by 2026 and maintain 80% or better in my CTE courses.
A. 2. Long-term goal (after graduation):
Use this template (copy and paste):
I will enroll in (college/university on or off island or military) in fall, 2026, and I plan to major in ______(or I am still exploring a major). I plan to graduate with my (choose - associate's or bachelor's degree) in June, (year). I may transfer off-island to go to another college to pursue further education (or to work or join the military). I may work part-time in the hospitality industry while I attend college. My long-term career goal is to be ___________. (You can add more to your long-term goals).
B. 1. Strengths, Weaknesses, Opportunities, & Threats (SWOT) - at least two bullet points for each.
B. 2. Find Google Images of SWOT and add to this section.
C. State your passion.
D. Write a paragraph of your personal philosophy statement that also includes a quote that best describes your philosophy.
Reflections: Copy this format and put at the top of this page:
"What? - Describe what service you provided; what was the need? what was the event about?"
"So what? - Describe the outcome or results of your service. How did you feel about your service?"
"Now what? - Describe the changes or improvements you would make if you do this again"
Add sub pages:
HTMP I SY2023-24
HTMP II SY2024-25
HTMP III SY2025-26
Reactions: (this is for reactions to guest speakers or to articles)
Add sub pages:
HTMP I SY2023-24
HTMP II SY2024-25
HTMP III SY2025-26
Assignments - use this page for assignments other than reflections and reactions.
Add sub pages:
HTMP I SY2023-24
HTMP II SY2024-25
HTMP III SY2025-26
1. within 24 hours, send a thank you email to guest speaker with a cc to me (I will provide guest speaker's email address).
1a. use the proper email format, have a subject line, salutation, at least two paragraphs, email signature (Respectfully, and your name).
2. within 48 hours, do a reaction in your Google Site reactions page: have a title and date, two paragraphs (what I learned and what is your reaction to guest speaker), add a photo, publish and share with me.
Create your Google site with the following five pages (be creative, make it attractive and professional looking, add photographs):
Due date: Sep 8, 2023 - email your link to [email protected]
**NOTE: Choose one Guam scenery for your header in at least one of your pages
Home: include the following:
1. "Hafa Adai,"
2. a head shot photo,
3. an acrostic of your first name with your traits or characteristics (see list of adjectives),
4. your favorite quote (use Google images, include name of author of quote),
5. a pineapple image with the definition of hospitality.
6. photos of you in your activities (either in a slide show or gallery),
(Note: use only your first name, no last name - for your protection, do not disclose personal information)
Goals: include the following:
A. 1. Short-term goal (before graduation),
Use this template (copy and paste):
I will graduate from Simon Sanchez High School with a High School Diploma in June, 2026, with a ___ g.p.a. or better and also earn a GCC Certificate of Mastery in Hospitality & Tourism Management Program.
I plan to complete 180 hours of work experience in a hotel or restaurant by 2026 and maintain 80% or better in my CTE courses.
A. 2. Long-term goal (after graduation):
Use this template (copy and paste):
I will enroll in (college/university on or off island or military) in fall, 2026, and I plan to major in ______(or I am still exploring a major). I plan to graduate with my (choose - associate's or bachelor's degree) in June, (year). I may transfer off-island to go to another college to pursue further education (or to work or join the military). I may work part-time in the hospitality industry while I attend college. My long-term career goal is to be ___________. (You can add more to your long-term goals).
B. 1. Strengths, Weaknesses, Opportunities, & Threats (SWOT) - at least two bullet points for each.
B. 2. Find Google Images of SWOT and add to this section.
C. State your passion.
D. Write a paragraph of your personal philosophy statement that also includes a quote that best describes your philosophy.
Reflections: Copy this format and put at the top of this page:
"What? - Describe what service you provided; what was the need? what was the event about?"
"So what? - Describe the outcome or results of your service. How did you feel about your service?"
"Now what? - Describe the changes or improvements you would make if you do this again"
Add sub pages:
HTMP I SY2023-24
HTMP II SY2024-25
HTMP III SY2025-26
Reactions: (this is for reactions to guest speakers or to articles)
Add sub pages:
HTMP I SY2023-24
HTMP II SY2024-25
HTMP III SY2025-26
Assignments - use this page for assignments other than reflections and reactions.
Add sub pages:
HTMP I SY2023-24
HTMP II SY2024-25
HTMP III SY2025-26